Carline Hound Terms of Use

Effective Date: April 24, 2026 Last Updated: April 24, 2026

These Terms of Use (“Terms”) are a legal agreement between you (“you” or “User”) and Carline Hound, LLC, a Texas limited liability company with offices at 2600 South Shore Harbor Dr, Ste 300, League City, TX 77573 (“Carline Hound,” “we,” “us,” or “our”), governing your access to and use of the Carline Hound website at carlinehound.com, the Carline Hound mobile and web applications, and any related services we provide (collectively, the “Services”).

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not access or use the Services.

The Services are a workforce tool intended solely for use by school personnel and adults designated by a school to assist with student dismissal and car line operations. The Services are not a consumer product, are not intended for use by parents, guardians, or students, and are not directed to children.

Your use of the Services is also governed by our End User License Agreement (the “EULA”) and Privacy Policy, each of which is incorporated into these Terms by reference. If a School Customer has a separate written agreement with Carline Hound, that agreement controls over these Terms to the extent of any conflict with respect to that School Customer’s use.


1. Definitions

Capitalized terms used in these Terms have the meanings given in the EULA and Privacy Policy. In particular:

  • “School Customer” means a K-12 school, school district, or other educational institution that has contracted with Carline Hound to use the Services.
  • “Authorized User” means an adult (18 years of age or older) authorized by a School Customer to use the Services on its behalf, including school administrators, teachers, other school staff, and adult volunteers or helpers designated by the School Customer to support dismissal operations.
  • “Content” means any data, text, images, information, or other material uploaded to, entered into, or generated through the Services, including student directory information, pickup designations, messages, and usage records.
  • “School Data” means Content that belongs to or is provided by a School Customer.

2. Eligibility and Who May Use the Services

The Services are licensed only to Authorized Users. By accessing or using the Services, you represent and warrant that:

  • you are at least 18 years of age;
  • you have been authorized by a School Customer to access the Services on that School Customer’s behalf;
  • you will use the Services only within the scope of that authorization; and
  • if you are accepting these Terms on behalf of a School Customer or other entity, you have the authority to bind that entity.

The Services are not offered to, and must not be used by, parents, guardians, students, or members of the general public. If your authorization from a School Customer ends — for example, because you leave employment, end your volunteer role, or the School Customer terminates its agreement with Carline Hound — your right to use the Services ends automatically.


3. Accounts

To use the Services you must have an account provisioned by your School Customer or registered with the School Customer’s authorization. You agree to:

  • provide accurate, current, and complete information at registration and keep it up to date;
  • maintain the security of your password and any authentication credentials;
  • not share your account or credentials with any other person, including other Authorized Users;
  • promptly notify Carline Hound and your School Customer of any unauthorized use of your account; and
  • be responsible for all activity that occurs under your account.

Carline Hound is not liable for any loss or damage arising from your failure to safeguard your credentials. We may suspend or revoke access that we reasonably believe has been used in violation of these Terms or without the continuing authorization of the relevant School Customer.


4. Acceptable Use

You agree that you will not, and will not permit any third party to, use the Services in any way that:

  • violates any applicable federal, state, local, or international law or regulation;
  • infringes any patent, trademark, trade secret, copyright, right of privacy, right of publicity, or other right of any other person;
  • transmits material that is unlawful, harassing, defamatory, threatening, harmful to minors, obscene, or otherwise objectionable;
  • attempts to gain unauthorized access to any portion of the Services, to another School Customer’s data, or to any accounts, computer systems, or networks connected to the Services;
  • interferes with, disrupts, disables, overburdens, or impairs the Services or the servers or networks connected to the Services, or introduces any viruses, trojan horses, worms, or other malicious code;
  • uses any robot, spider, scraper, or other automated means to access the Services, or attempts to bypass any security, authentication, or rate-limiting measures;
  • circumvents, removes, alters, or obscures any proprietary notices, labels, or technical protection measures on or in the Services;
  • copies, reproduces, distributes, publicly performs, publicly displays, modifies, adapts, translates, creates derivative works based on, reverse engineers, decompiles, or disassembles any portion of the Services, except as expressly permitted by applicable law;
  • uses the Services to send unsolicited commercial communications; or
  • uses the Services in any manner inconsistent with any guidance, documentation, or instructions we or your School Customer provide.

We may investigate and take appropriate action against any User we reasonably believe is violating these Terms, including removing Content, suspending or terminating accounts, and reporting activity to law enforcement.


5. Intellectual Property

5.1 Our Rights

The Services, including all software, text, graphics, images, logos, trademarks, trade dress, and other materials (other than Content provided by Users or School Customers), are owned by Carline Hound or its licensors and are protected by United States and international copyright, trademark, trade secret, and other intellectual property laws. “Carline Hound” and related marks are trademarks of Carline Hound, LLC. No rights are granted to you other than the limited rights expressly set forth in these Terms and in the EULA. All rights not expressly granted are reserved.

5.2 License to Use

Subject to your compliance with these Terms, Carline Hound grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services solely for the legitimate educational and operational purposes of the School Customer that authorized your use. Further licensing details for the downloadable App are set forth in the EULA.

5.3 Feedback

If you submit comments, suggestions, ideas, or feedback about the Services (“Feedback”), you grant Carline Hound a perpetual, irrevocable, worldwide, royalty-free, sublicensable, transferable license to use, modify, and incorporate Feedback into the Services and related products without obligation or compensation to you.


6. Content

6.1 Ownership

As between you and Carline Hound, School Customers own School Data, and Users retain rights they have in Content they provide. These Terms do not transfer ownership of School Data or Content to Carline Hound.

6.2 License to Carline Hound

You grant Carline Hound a worldwide, royalty-free, non-exclusive license to host, store, transmit, display, process, and use Content you upload or enter solely as necessary to (a) provide, operate, maintain, and improve the Services, (b) comply with legal obligations, and (c) enforce these Terms. For School Data, this license is further limited by the School Customer’s agreement with Carline Hound and by our Privacy Policy. We do not use Content for advertising, do not sell Content, and do not share Content except as described in our Privacy Policy.

6.3 Your Responsibilities

You represent and warrant that you have all rights, consents, and authority from the School Customer to upload, enter, or transmit any Content through the Services, and that your Content does not violate these Terms or any applicable law. You are solely responsible for the accuracy, legality, and appropriateness of Content you provide.

6.4 Student Data

Collection and use of student Personal Data is governed by our Privacy Policy and, where applicable, the written agreement between Carline Hound and the School Customer. Carline Hound does not sell student data, does not use student data for targeted advertising, and supports FERPA “school official” designations as described in our Privacy Policy.


7. Privacy

Our Privacy Policy describes how we collect, use, and share information in connection with the Services and is incorporated into these Terms by reference.


8. Fees and Payments

The Services may be offered on a free, paid, or subscription basis. Payment terms, including payment channels (Apple App Store, Google Play Store, and direct billing through Intuit for School Customers billed by Carline Hound), subscription auto-renewal, refunds, and taxes, are set forth in the EULA. For School Customers with a separate written agreement with Carline Hound, that agreement controls payment terms to the extent of any conflict.


9. Service Availability and Changes

We will use commercially reasonable efforts to make the Services available, but we do not guarantee uninterrupted availability. The Services may be unavailable from time to time due to maintenance, updates, system failures, third-party service interruptions, or causes outside our reasonable control. We do not offer a service-level guarantee through these Terms; uptime commitments, if any, are addressed only in a School Customer’s separate written agreement.

We may modify, suspend, or discontinue all or part of the Services, including features and functionality, at any time. We will use commercially reasonable efforts to provide advance notice to School Customers of material changes that would significantly reduce functionality they rely on.


10. Suspension and Termination

10.1 By You

You may stop using the Services at any time. To close an Authorized User account, contact your School Customer administrator or email support@carlinehound.com.

10.2 By Us

We may suspend or terminate your access to the Services, with or without notice, if:

  • we reasonably believe you have violated these Terms, the EULA, or any applicable law;
  • your authorization from a School Customer ends;
  • a School Customer’s agreement with us ends or the School Customer requests termination of your access;
  • we are required to do so by law or by an order of a governmental or regulatory authority; or
  • we reasonably determine that continued access poses a security, legal, or operational risk.

Where feasible, we will give notice to the affected School Customer.

10.3 Effect of Termination

On termination, your right to access and use the Services ends immediately. Sections that by their nature should survive (including Sections 4 (Acceptable Use), 5 (Intellectual Property), 6 (Content), 11 (DMCA), 12 (Third-Party Services), 13 (Disclaimer of Warranties), 14 (Limitation of Liability), 15 (Indemnification), 17 (Dispute Resolution), 18 (Governing Law and Venue), and 21 (General)) survive termination.


11. DMCA and Copyright Complaints

We respect intellectual property rights. If you believe that Content available through the Services infringes your copyright, send a notice under the Digital Millennium Copyright Act (17 U.S.C. § 512) to our designated agent:

DMCA Agent, Carline Hound, LLC 2600 South Shore Harbor Dr, Ste 300 League City, TX 77573 Phone: 979-217-1234 Email: support@carlinehound.com

Your notice must include the information required by 17 U.S.C. § 512(c)(3): (a) a physical or electronic signature of the copyright owner or a person authorized to act on their behalf; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the allegedly infringing material and information reasonably sufficient to permit us to locate the material; (d) your contact information; (e) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (f) a statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf. Misrepresentations in a notice may result in liability under 17 U.S.C. § 512(f); you may wish to consult a lawyer before sending a notice. We may remove or disable access to allegedly infringing Content and may terminate the accounts of repeat infringers.


12. Third-Party Services and Links

The Services may integrate with or link to services, websites, or applications operated by third parties (“Third-Party Services”). Third-Party Services are governed by their own terms and privacy policies. We do not endorse, monitor, or have control over Third-Party Services, and we are not responsible for their content, policies, or practices. You access Third-Party Services at your own risk.


13. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CARLINE HOUND AND ITS LICENSORS, SUPPLIERS, AND AFFILIATES EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, CARLINE HOUND DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

THE SERVICES ARE A TOOL TO ASSIST SCHOOL STAFF WITH DISMISSAL AND CAR LINE MANAGEMENT. THEY ARE NOT A SAFETY SYSTEM AND ARE NOT A SUBSTITUTE FOR INDEPENDENT JUDGMENT, SUPERVISION, IDENTITY VERIFICATION, OR SCHOOL SAFETY PROTOCOLS. SCHOOLS AND THEIR AUTHORIZED USERS REMAIN SOLELY RESPONSIBLE FOR STUDENT SAFETY AND FOR VERIFYING THE IDENTITY AND AUTHORIZATION OF INDIVIDUALS PICKING UP STUDENTS.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In that case, any implied warranties are limited to the shortest period permitted by applicable law.


14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL CARLINE HOUND OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SUPPLIERS BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF (OR INABILITY TO USE) THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT CARLINE HOUND HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT WILL CARLINE HOUND’S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID TO CARLINE HOUND BY OR ON BEHALF OF THE RELEVANT SCHOOL CUSTOMER FOR THE SERVICES IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, AND (B) ONE HUNDRED U.S. DOLLARS ($100).

The limitations in this Section 14 apply even if a remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not fully apply to you.


15. Indemnification

You agree to indemnify, defend, and hold harmless Carline Hound, its affiliates, and their respective officers, directors, employees, agents, licensors, and suppliers from and against all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

  • your use or misuse of the Services;
  • your Content;
  • your violation of these Terms or any applicable law;
  • your violation of any right of a third party; or
  • your use of the Services outside the scope of your School Customer’s authorization.

Carline Hound reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you will cooperate with Carline Hound in asserting any available defenses.

This Section 15 does not apply to a School Customer acting within the scope of its written agreement with Carline Hound, to the extent the School Customer agreement addresses indemnification. Nothing in this Section 15 requires a public school, school district, or other governmental entity to indemnify Carline Hound in a manner prohibited by applicable law.


16. Consumer Protection Notice (California Residents)

Under California Civil Code Section 1789.3, California users of the Services are entitled to the following consumer rights notice: If you have a question or complaint regarding the Services, please contact us at support@carlinehound.com. California residents may also reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.


17. Dispute Resolution

Informal resolution first. Before filing a lawsuit, you and Carline Hound agree to attempt to resolve any dispute informally. You must send written notice of the dispute to support@carlinehound.com, describing the nature and basis of the claim and the relief sought. Carline Hound will send any such notice to you by email to the address associated with your account. If the dispute is not resolved within thirty (30) days after notice is received, either party may proceed to file a lawsuit in accordance with Section 18.

No class actions. Except where prohibited by applicable law, each party may bring claims against the other only in its individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

No arbitration. Disputes will not be resolved by mandatory binding arbitration. Either party may pursue claims in the courts specified in Section 18.


18. Governing Law and Venue

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

The parties agree that the exclusive venue for any action arising out of or relating to these Terms or the Services lies in the state courts of Galveston County, Texas, or the United States District Court for the Southern District of Texas, Galveston Division, and each party consents to the personal jurisdiction of those courts. Nothing in this section limits the statutory rights of consumers under the laws of their state of residence.


19. Electronic Communications

By using the Services, you agree to receive communications from us electronically, including notices, agreements, and disclosures. You agree that any such electronic communication satisfies any legal requirement that the communication be in writing. You may withdraw this consent by closing your account; some electronic communications may be required for the Services to function.


20. Export Controls and Sanctions

The Services are subject to U.S. export control laws, including the Export Administration Regulations. You represent and warrant that you are not located in, under the control of, or a national or resident of any country to which the United States has embargoed goods or services, and that you are not listed on any U.S. Government list of prohibited or restricted parties (including the Specially Designated Nationals List maintained by the Office of Foreign Assets Control). You will not export, re-export, or transfer the Services in violation of any applicable law.


21. General

Entire agreement. These Terms, together with the EULA, the Privacy Policy, and any written agreement between Carline Hound and a School Customer, constitute the entire agreement between you and Carline Hound regarding the Services and supersede any prior agreements. In the event of a conflict between these Terms and the EULA or Privacy Policy regarding a specific subject addressed by one of those documents, that other document controls.

Amendments. We may modify these Terms at any time. If a change is material, we will provide at least thirty (30) days’ notice by posting the updated Terms and updating the “Effective Date” above, or by other reasonable means. Continued use of the Services after the effective date of an update constitutes acceptance.

Severability. If any provision of these Terms is held unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remainder will remain in full force and effect.

No waiver. A failure to enforce any provision is not a waiver of the right to enforce it later. Neither course of dealing nor trade practice modifies these Terms.

Assignment. You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent. We may assign these Terms, in whole or in part, without restriction. Any attempted assignment in violation of this section is void.

Force majeure. Neither party is liable for any delay or failure to perform resulting from causes outside its reasonable control, including acts of God, natural disasters, labor disputes, internet or telecommunications failures, acts of civil or military authorities, war, terrorism, or epidemics.

Independent contractors. The parties are independent contractors. Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship.

Notices. Notices to Carline Hound must be sent to support@carlinehound.com or by mail to the address at the top of these Terms. Notices to you may be sent to the email address associated with your account or delivered within the Services.

Headings. Section headings are for convenience only and do not affect interpretation.


22. Contact

Questions about these Terms:

Email: support@carlinehound.com

Phone: 979-217-1234

Mail: Carline Hound, LLC Attn: Legal 2600 South Shore Harbor Dr, Ste 300 League City, TX 77573