Effective Date: April 24, 2026 Last Updated: April 24, 2026
This End User License Agreement (this “Agreement” or “EULA”) is a legal contract between you (“you” or “User”) and Carline Hound, LLC, a Texas limited liability company located at 2600 South Shore Harbor Dr, Ste 300, League City, TX 77573 (“Carline Hound,” “we,” “us,” or “our”), governing your download, installation, and use of the Carline Hound mobile and web application software, together with any related documentation, updates, and upgrades (collectively, the “App”).
By downloading, installing, accessing, or using the App, you agree to be bound by this Agreement. If you do not agree, do not download, install, or use the App.
The App is a workforce tool intended solely for use by school personnel and adults designated by a school to assist with student dismissal and car line operations. The App is not a consumer product, is not intended for use by parents or students, and is not directed to children. The App is made available through the Apple App Store (operated by Apple Inc.), the Google Play Store (operated by Google LLC), and a web-based interface at carlinehound.com. Your use of the App is also subject to our Terms of Use and Privacy Policy, each of which is incorporated into this Agreement by reference. If a School Customer (as defined below) has a separate written agreement with Carline Hound, that agreement controls over this EULA to the extent of any conflict with respect to that School Customer’s use.
The App is licensed only to Authorized Users. By accepting this Agreement, you represent and warrant that:
The App is not offered to, and must not be used by, parents, guardians, students, or members of the general public. If your authorization from a School Customer ends — for example, because you leave employment, end your volunteer role, or the School Customer terminates its agreement with Carline Hound — your license under this Agreement terminates automatically.
Subject to your continuous compliance with this Agreement, Carline Hound grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to:
This is a license, not a sale. All right, title, and interest in and to the App, including all intellectual property rights, remain with Carline Hound and its licensors.
You agree that you will not, and will not permit any third party to:
To use the App you must have an account provisioned by your School Customer or registered with the School Customer’s authorization. You agree to:
Carline Hound is not liable for any loss or damage arising from your failure to safeguard your credentials. We may suspend or revoke access that we reasonably believe has been used in violation of this Agreement or without the continuing authorization of the relevant School Customer.
As between you and Carline Hound, School Customers own School Data. This Agreement does not transfer ownership of School Data to Carline Hound.
You grant Carline Hound a worldwide, royalty-free, non-exclusive license to host, store, transmit, display, process, and use Content you upload or enter solely as necessary to (a) provide and maintain the App, (b) comply with legal obligations, and (c) enforce this Agreement. For School Data, this license is further limited by the School Customer’s agreement with Carline Hound and by our Privacy Policy.
You represent and warrant that you have all rights, consents, and authority from the School Customer to upload, enter, or transmit any Content through the App, and that your Content does not violate this Agreement or any applicable law. You are solely responsible for the accuracy, legality, and appropriateness of Content you provide.
Collection and use of student Personal Data is governed by our Privacy Policy and, where applicable, the written agreement between Carline Hound and the School Customer. Carline Hound does not sell student data, does not use student data for targeted advertising, and supports FERPA “school official” designations as described in our Privacy Policy.
The App may be offered on a free, paid, or subscription basis. Payments may be processed through:
Purchases and subscriptions made through an App Store are subject to that App Store’s terms and are processed by the App Store operator as the merchant of record. Refunds, billing disputes, subscription cancellations, and auto-renewal of App Store purchases are controlled by the App Store and its policies. Requests for refunds on App Store purchases must be made directly to the applicable App Store. We do not have the ability to issue refunds for App Store purchases.
For School Customers invoiced directly by Carline Hound, payment terms are governed by the School Customer’s written agreement with us. In the absence of a separate agreement, fees are non-refundable except as required by law.
Subscriptions automatically renew at the end of each subscription term at the then-current price unless canceled before the renewal date. Subscriptions can be managed or canceled in the App Store account settings (for App Store purchases) or by contacting support@carlinehound.com (for direct-billed subscriptions).
Fees are exclusive of applicable taxes. The School Customer is responsible for any sales, use, value-added, or similar taxes imposed on the purchase, other than taxes on our net income.
We may, at any time and without notice, update, modify, suspend, or discontinue all or part of the App, including features, functionality, and availability. We will use commercially reasonable efforts to provide advance notice of material changes that would significantly reduce functionality relied on by School Customers.
Updates may be required to continue using the App. You consent to the automatic download and installation of updates where your device permits.
If we permanently discontinue the App, any School Customer subscription prepaid for a period extending more than thirty (30) days beyond the discontinuation date will be refunded on a pro-rata basis. App Store purchases are subject to the refund policies of the applicable App Store.
This Agreement takes effect when you first download, install, access, or use the App and continues until terminated.
Termination by you. You may terminate this Agreement at any time by uninstalling the App and ceasing all use.
Termination by Carline Hound. We may suspend or terminate your access, with or without notice, if we reasonably believe you have violated this Agreement, if your School Customer’s authorization of your use ends, if a School Customer’s agreement with us ends, if required by law, or for any other reason in our reasonable discretion. Where feasible, we will give notice to the affected School Customer.
Automatic termination. This Agreement terminates automatically if you fail to comply with any of its provisions or if your authorization from a School Customer ends.
Effect of termination. On termination, your license ends, and you must uninstall the App and cease all use. Sections that by their nature should survive (including Sections 4 (Restrictions), 6.2 (License to Carline Hound), 10 (Intellectual Property), 11 (Third-Party Services), 12 (Disclaimer of Warranties), 13 (Limitation of Liability), 14 (Indemnification), 16 (Dispute Resolution), 17 (Governing Law and Venue), and 20 (General)) survive termination.
The App, including all software, graphics, text, logos, trademarks, and trade dress, is owned by Carline Hound or its licensors and is protected by United States and international copyright, trademark, trade secret, and other intellectual property laws. “Carline Hound” and related marks are trademarks of Carline Hound, LLC. No rights are granted to you other than as expressly set forth in this Agreement. All rights not expressly granted are reserved.
If you submit comments, suggestions, ideas, or feedback about the App (“Feedback”), you grant Carline Hound a perpetual, irrevocable, worldwide, royalty-free, sublicensable, transferable license to use, modify, and incorporate Feedback into the App and related products without obligation or compensation to you.
We respect intellectual property rights. If you believe that Content available through the App infringes your copyright, send a notice under the Digital Millennium Copyright Act (17 U.S.C. § 512) to our designated agent:
DMCA Agent, Carline Hound, LLC 2600 South Shore Harbor Dr, Ste 300 League City, TX 77573 Email: support@carlinehound.com
Your notice must include the information required by 17 U.S.C. § 512(c)(3). We may remove or disable access to allegedly infringing Content, and we may terminate the accounts of repeat infringers.
The App may integrate with or link to services operated by third parties (for example, Google Cloud / Firebase, Apple and Google push notification services, Intuit, and Sentry). Your use of those services is subject to the third party’s own terms and privacy policies. We are not responsible for third-party services.
The following additional terms apply if you downloaded the App from the Apple App Store. These terms are required by Apple and apply in addition to the rest of this Agreement.
If you downloaded the App from the Google Play Store, your use is also subject to the Google Play Terms of Service. You acknowledge that Google LLC is not a party to this Agreement and is not responsible for the App. Carline Hound, not Google, is responsible for the App and any claims relating to it.
THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CARLINE HOUND AND ITS LICENSORS, SUPPLIERS, AND AFFILIATES EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.
WITHOUT LIMITING THE FOREGOING, CARLINE HOUND DOES NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE APP OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
THE APP IS A TOOL TO ASSIST SCHOOL STAFF WITH DISMISSAL AND CAR LINE MANAGEMENT. IT IS NOT A SAFETY SYSTEM AND IS NOT A SUBSTITUTE FOR INDEPENDENT JUDGMENT, SUPERVISION, IDENTITY VERIFICATION, OR SCHOOL SAFETY PROTOCOLS. SCHOOLS AND THEIR AUTHORIZED USERS REMAIN SOLELY RESPONSIBLE FOR STUDENT SAFETY AND FOR VERIFYING THE IDENTITY AND AUTHORIZATION OF INDIVIDUALS PICKING UP STUDENTS.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In that case, any implied warranties are limited to the shortest period permitted by applicable law.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL CARLINE HOUND OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SUPPLIERS BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THIS AGREEMENT OR YOUR USE OF (OR INABILITY TO USE) THE APP, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT CARLINE HOUND HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT WILL CARLINE HOUND’S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE APP EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID TO CARLINE HOUND BY OR ON BEHALF OF THE RELEVANT SCHOOL CUSTOMER FOR THE APP IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, AND (B) ONE HUNDRED U.S. DOLLARS ($100).
The limitations in this Section 13 apply even if a remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not fully apply to you.
You agree to indemnify, defend, and hold harmless Carline Hound, its affiliates, and their respective officers, directors, employees, agents, licensors, and suppliers from and against all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:
Carline Hound reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you will cooperate with Carline Hound in asserting any available defenses.
This Section 14 does not apply to a School Customer acting within the scope of its written agreement with Carline Hound, to the extent the School Customer agreement addresses indemnification. Nothing in this Section 14 requires a public school, school district, or other governmental entity to indemnify Carline Hound in a manner prohibited by applicable law.
Under California Civil Code Section 1789.3, California users of the App are entitled to the following consumer rights notice: If you have a question or complaint regarding the App, please contact us at support@carlinehound.com. California residents may also reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
Informal resolution first. Before filing a lawsuit, you and Carline Hound agree to attempt to resolve any dispute informally. You must send written notice of the dispute to support@carlinehound.com, describing the nature and basis of the claim and the relief sought. Carline Hound will send any such notice to you by email to the address associated with your account. If the dispute is not resolved within thirty (30) days after notice is received, either party may proceed to file a lawsuit in accordance with Section 17.
No class actions. Except where prohibited by applicable law, each party may bring claims against the other only in its individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.
No arbitration. Disputes will not be resolved by mandatory binding arbitration. Either party may pursue claims in the courts specified in Section 17.
This Agreement is governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
The parties agree that the exclusive venue for any action arising out of or relating to this Agreement or the App lies in the state courts of Galveston County, Texas, or the United States District Court for the Southern District of Texas, Galveston Division, and each party consents to the personal jurisdiction of those courts. Nothing in this section limits the statutory rights of consumers under the laws of their state of residence.
The App is subject to U.S. export control laws, including the Export Administration Regulations. You represent and warrant that you are not located in, under the control of, or a national or resident of any country to which the United States has embargoed goods or services, and that you are not listed on any U.S. Government list of prohibited or restricted parties (including the Specially Designated Nationals List maintained by the Office of Foreign Assets Control). You will not export, re-export, or transfer the App in violation of any applicable law.
The App is “commercial computer software” and “commercial computer software documentation” as those terms are used in 48 C.F.R. § 12.212 and 48 C.F.R. § 227.7202. Any use, duplication, or disclosure of the App by or on behalf of the U.S. Government is subject to the restrictions set forth in this Agreement.
Entire agreement. This Agreement, together with our Terms of Use, Privacy Policy, and any written agreement between Carline Hound and a School Customer, constitutes the entire agreement between you and Carline Hound regarding the App and supersedes any prior agreements.
Amendments. We may modify this Agreement at any time. If a change is material, we will provide at least thirty (30) days’ notice by posting the updated Agreement and updating the “Effective Date” above, or by other reasonable means. Continued use of the App after the effective date of an update constitutes acceptance.
Severability. If any provision of this Agreement is held unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remainder will remain in full force and effect.
No waiver. A failure to enforce any provision is not a waiver of the right to enforce it later.
Assignment. You may not assign or transfer this Agreement without our prior written consent. We may assign this Agreement, in whole or in part, without restriction. Any attempted assignment in violation of this section is void.
Force majeure. Neither party is liable for any delay or failure to perform resulting from causes outside its reasonable control, including acts of God, natural disasters, labor disputes, internet or telecommunications failures, acts of civil or military authorities, war, terrorism, or epidemics.
Independent contractors. The parties are independent contractors. Nothing in this Agreement creates any agency, partnership, joint venture, or employment relationship.
Notices. Notices to Carline Hound must be sent to support@carlinehound.com or by mail to the address at the top of this Agreement. Notices to you may be sent to the email address associated with your account or delivered within the App.
Headings. Section headings are for convenience only and do not affect interpretation.
Questions about this Agreement:
Email: support@carlinehound.com
Mail: Carline Hound, LLC Attn: Legal 2600 South Shore Harbor Dr, Ste 300 League City, TX 77573
